We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation. Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device and take advantage of the remedies available.
This is what Samsung should have done in the first place. When your product is catching fire, you stop selling it and issue a recall. Somehow Samsung managed to botch the recall and has held out far too long on actually halting sales. I wonder if Samsung is hiring QAs…
What’s glaringly missing from this press release is ANY information for Galaxy Note 7 customers on what options they have available to them.